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Student Fees and Finance Manager (Credit control and Income)


Location:  Hendon
Starting Salary:  £37,530 to £43,111 per annum
Grade:  Grade 7
Contract Type:  Permanent
Hours per Week:  35.5
Date Posted:  Tuesday 06 August 2019
Closing Date:  Thursday 22 August 2019
Reference:  FIN515-R
Job Details:    Job Description    

For more than 140 years Middlesex University has been home to great minds, with a determined and unwavering ambition to improve the world through teaching, learning and research. Middlesex is about transformational journeys, empowering our students with the tools, attributes and opportunities to turn their potential into success. Our distinctive student experience is defined by innovative teaching and learning, engaging and vibrant campuses and the richness of our diversity.

Our Financial services team (over 40 members of staff) is recruiting for a Manager within their Student Fees and Finance Team. The Student Fees and Finance team is part of the Finance Operations function in Financial services which is made up of three teams; Student Fees and Finance, Payroll and Accounts payable.

This individual should be positive, good facilitator, resourceful with a good attention to detail backed up with substantial experience of managing a team and working in a customer service role. This individual should be an excellent communicator, a natural multi-tasker, hands-on member of the team with proven leadership qualities.

They will have experience of overseeing and managing large volume bank reconciliations as well as being results and performance driven. They will need to have the confidence to drive credit control activities to ensure debt levels are reduced each year. They should be keen to develop their staff and support them in achieving their objectives.

The following are the key responsibilities of this role:

* To ensure a high level of customer service in line with the University's student experience values;

* Management of monthly University income bank and control account reconciliations ensuring all income has been processed and allocated correctly and in a timely manner;

* Facilitating a continuous improvement culture and driving process improvement across the Student Fees and Finance team;

* Responsible for identification, documentation and management/elimination of risks inherent in processes in the Student Fees and Finance team;

* Management of the University's student sales ledger (MISIS) activities in relation to student billing and associated processes;

* Responsible for driving knowledge in the team and ensuring that the development plan for themselves and the team are achieved.

For further information, please contact Jigna Shah: Tel: 0208 411 2799: E-mail:

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