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Digital Experience Manager

Global Marketing & Recruitment

Company:  MU Services Ltd
Location:  Hendon
Starting Salary:  £45,830 to £52,692 per annum
Grade:  Grade 8
Contract Type:  Permanent
Hours per Week:  35.5
Date Posted:  Wednesday 06 October 2021
Closing Date:  Sunday 31 October 2021
Reference:  MKG416
Job Details:    Job Description    

Do you want to play a pivotal role in the next phase of Middlesex University's development, supporting the launch of its new 'Knowledge into Action' 2031 strategy and its ambition to deliver sector leading engagement to its external stakeholders across all channels? 

We are launching an extensive programme of work to develop our digital marketing capability, and in particular in relation to our web platforms. 

The role of Digital Experience Manager will take ownership for our content management system and its ongoing development, whilst also contributing to the digital experience across other channels, ensuring they are aligned. They will work closely with the project team on the initial development of the CMS and web content and will lead the team which will take the platform into 'business as usual' as part of an agile approach. The Digital Experience Manager will help us understand and optimise the journeys into and through our existing and new sites which deliver business success, and the content which drives conversions. 

To be part of this exciting development as a Digital Experience Manager, you'll have management experience in the development and maintenance of dynamic and engaging websites. You’ll understand what we need to undertake to drive quality traffic to the website and to keep users engaged. You'll be committed to principles of continuous improvement in relation to our content and user experience, and be able to utilise data and analytics to deliver this. You'll also be highly organised and able to scope and deliver significant programmes of change whilst dealing with a range of stakeholders. 

In return, Middlesex will offer you an opportunity to make your mark on a high profile web development which will strongly support innovation in education marketing. You will be part of Middlesex University's strong community of professionals, who you will both help guide and will learn from. 

This is a full time, permanent role available immediately. It is based at Middlesex University's campus in Hendon, North West London but with options for flexible/blended working as the needs of the role allow. 

MU Services Limited Middlesex University has established a wholly owned subsidiary, MU Services Limited, to provide professional services to the University. Staff of MU Services Limited will work alongside Middlesex University staff and will be employed by MU Services Limited. All University policies and procedures and the University Professional Services Staff Handbook will apply to MU Services Limited staff during their employment, unless where expressly stated otherwise. 

Middlesex is home to a diverse community of professionals. We are a member of Athena SWAN a gender-based charter, the Race Equality Charter, Stonewall Workplace Equality Index and Disability Confident. We are committed to improving employment opportunities for underrepresented groups. We particularly welcome applications from gender non-conforming individuals who are underrepresented in this area. All recruitment decisions will be based on merit. 

We have also made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in the role profile. 

For further information or an informal discussion about the role, please contact Kevin Buttery, Interim Head of Digital Marketing at K.Buttery@mdx.ac.uk

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We value diversity and strive to create a fairer, more equitable work environment for our staff and students.

We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff diversity networks, campus facilities and services to support staff from different backgrounds.